Time to Audit Your Receiving Dock

The receiving dock is an often-neglected cash leak for manufacturers. Shipment delays, poor labeling and confusing packaging can severely slow production and cut your profitability.

Take a hint from retailers: Set up a standardized vendor compliance program.

Start by talking with your receiving employees for suggestions on what can be done to speed up the process. Some of the steps retailers take that you can consider are:

Retailers don't stop there. They also impose fees for shipping violations on the grounds that they incur costs when a vendor fails to meet standards or deliver as promised. For example, one retailer charges $100 for shipping by the wrong carrier, plus the freight differential.

Improved labeling can also cut your costs. Ways to accomplish this include:

You may find room for improvement on your labels. General Motors, for example, developed the 1724a label, which uses a PDF-418 symbol to encode the part number, quantity, carton weight, distribution and handling data, and shipment information as well as a serialized container license number. The license number lets staff track contents back to the production line.

Once you've established your needs, present your program to your vendors. Some negotiation is inevitable, particularly if you're asking them to make changes.

Then, set up a trial period to evaluate how well the program works and what adjustments might be needed. The trial period also gives vendors time to get up to speed.

By standardizing shipments, you can:

Check with your accountants. They may have other suggestions for putting a program into place that can strengthen your bottom line.

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