Porte Brown is committed to providing an exceptional experience for our clients. To that end, we recently conducted a client survey to gather feedback on how we're doing and see if there are any areas for improvement. The feedback we received was invaluable and will help us maintain the high standard of service our clients have come to expect. Here's a look at what our clients had to say.
"Their level of communication and professionalism is great! They truly understand the work we do."
Carina S. - Nonprofit Client
"The personal touch, I can always reach out with any questions and not made feel like I'm bothering or asking the wrong questions. Very approachable a true partnership."
Joe G. - Real Estate Services Client
"Professional, thorough, timely, very knowledgeable. Great company!"
Al W. - Manufacturing Client
"I have now worked with two auditors at Porte Brown, as this is our third year utilizing this company to complete our annual 401K audit. Both auditors are subject-matter experts and provide immediate answers with trusted confidence. It is a seamless process that I (surprisingly) enjoy annually, that is a testament to their professionalism and desire to ensure compliance and client satisfaction."
Leslie K. - Healthcare Client
"The employees are professional and friendly."
Tom W. - HVAC Services Client
"I like that the Porte Brown is responsive and explains their findings to help me improve year over year. As a growing organization, we had to implement new policies and procedures, and accounting rules to help us in success."
Desmond M. - Nonprofit Client
"We have been a client of Porte Brown for over 50 years and value the relationship."
Bruce E. - Manufacturing Client
"Professionalism and knowledge."
Jim T. - Real Estate Client
"Great service and knowledge."
Markus D. - Wholesale Machinery Client
"We completed our first quarterly compilation with Porte Brown in October 2024 and our experience was excellent. From start to finish Emily Schrader communicated clearly and was attentive to our needs. At the conclusion of the process, I received an email from Mike Massaro with some comments and observations based upon his/the firm's review of our results. That was not a service I got from our prior accounting firm, and it was greatly appreciated. We also exchanged information looking forward to year-end with taxes in mind to minimize tax exposures for the owner. Again, not a discussion I had with our prior preparer. We are very satisfied and happy with our decision to switch to Porte Brown LLC."
Andrew T. - Landscaping Services Client
"I appreciate their transparency and the seamless collaboration they offer. They are an excellent partner who consistently demonstrates understanding in all situations. I feel comfortable raising any issues, knowing I’ll be met with respect and support."
Vicki G. - Nonprofit Client
"Professional & attentive to my needs."
Christopher C. - Construction Client
"They are good people who always have good advice and have the depth of resources to answer any questions."
Bob H. - Wholesale Equipment Supplier Client
"The people are pleasant at all times they are good listeners. They stay on top of the positives and negatives and keep management apprised always of the good and bad that’s why I’ve worked with them for over 60 years."
Jerome R. - Real Estate & Hospitality Client
"Team consistently demonstrates professionalism, reliability, and a proactive approach."
Sayed A. - Home Goods & Services Retail Client
"Jeff Smiejek is very sharp on tax matters and provides very quick and concise answers."
Michael K. - Manufacturing Client
"Excellent service and very responsive staff who understand our needs and are very proactive."
Kailash K. - Professional Services Client
"Andrea provides first class service, and we feel she is part of our team. She has an expert level of understanding our business."
Brian B. - Manufacturing Client
"I appreciate that they specialize in nonprofits."
Sara G. - Nonprofit Client
"They always do a great job and are very knowledgeable about anything accounting and or taxes."
Burt B. - Manufacturing Client
"They are always knowledgeable and helpful when you have questions."
Anthony E. - Insurance Services Client
"Everyone has been wonderful to work with. Zack with Quickbooks has been outstanding. He has been able to answer all of our questions and helping us understand QuickBooks better. Bill has done an outstanding job, as well, guiding us through our new business."
Brett B. - Construction Client
"Knowledgeable and competent staff."
George G. - Employment Services Client
"Megan and her team are always looking out for our best interests."
Richard D. - Educational Services Client
"I absolutely love working with Kate. She is professional, friendly, personable and a great asset to PB and for our organization."
Gigi S. - Nonprofit Association Client
Get in touch today and find out how we can help you meet your objectives.